I hope to always remember that my clients are people as well as clients that provide business. The best kind of clients are ones that become friends. I tread the line and if I'm honest have fallen over to the soft side a little too often. It is hard when you love your work and you love your clients and want the best for them! It is a line that I always strive for and to be more like the Proverbs 31 woman 'she senses the worth of her work ... she's quick to assist anyone in need, reaches out to help the poor'.
As a leader, I also want and need to set the best example I can. By being strong and valuing my time allows me to treat everyone the same. No one is more or less special because of their appeared value. People are people and although it is hard to remember that, if we are equal soft and strong we'll do good :)